Viewer configuration 2025 - Revision history

Osgridadmin at 15:57, 17 December 2024

2024-12-17T15:57:15Z

← Older revision		Revision as of 15:57, 17 December 2024
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	On Linux: the executable files in /path/to/installation/bin/ (do-not-directly-run-firestorm-bin, dullahan_host, SLPlugin and SLVoice)		On Linux: the executable files in /path/to/installation/bin/ (do-not-directly-run-firestorm-bin, dullahan_host, SLPlugin and SLVoice)

			The cache folder
	The cache folder
	In its default location, the folder is hidden on most OSs. To find it, you will need to show hidden folders. Now you need to locate the cache folder:		In its default location, the folder is hidden on most OSs. To find it, you will need to show hidden folders. Now you need to locate the cache folder:
	Windows 64-bit: C:\Users\[USERNAME]\AppData\Local\Firestorm_x64		Windows 64-bit: C:\Users\[USERNAME]\AppData\Local\Firestorm_x64
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	Linux: /home/[USERNAME]/.firestorm_x64/cache		Linux: /home/[USERNAME]/.firestorm_x64/cache
	NOTE: If you have moved your cache to a custom location, whitelist that.		NOTE: If you have moved your cache to a custom location, whitelist that.


	The Settings folder		The Settings folder
	In its default location, the folder is hidden on most OSs. To find it, you will need to show hidden folders. Now you need to locate the settings folder:		In its default location, the folder is hidden on most OSs. To find it, you will need to show hidden folders. Now you need to locate the settings folder:
	Windows 64-bit: C:\Users\[USERNAME]\AppData\Roaming\Firestorm_x64		Windows 64-bit: C:\Users\[USERNAME]\AppData\Roaming\Firestorm_x64
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	NOTE: If you have moved your settings to a custom location, whitelist that.		NOTE: If you have moved your settings to a custom location, whitelist that.

			The Chat Transcripts folder
	The Chat Transcripts folder		In its default location, this is the same as the Settings folder. If you have relocated your chat files, then note that path.
	In its default location, this is the same as the Settings folder. If you have relocated your chat files, then note that path.

	REBOOT your computer at this time.		REBOOT your computer at this time.
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	(New important info as of Januari 2025)		(New important info as of Januari 2025)
	Microsoft's Control Flow feature is known to slow down data flow on your computer. This can seriously affect viewer performance.		Microsoft's Control Flow feature is known to slow down data flow on your computer. This can seriously affect viewer performance.

	In the search box on the taskbar, type Windows Security, and then select it from the results.		In the search box on the taskbar, type Windows Security, and then select it from the results.
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	For the Control Flow Guard option, tick Override System Settings and Off.		For the Control Flow Guard option, tick Override System Settings and Off.
	Restart your computer.		Restart your computer.


	Whitelisting Steps for Specific AV Software		Whitelisting Steps for Specific AV Software

Osgridadmin at 15:55, 17 December 2024

2024-12-17T15:55:53Z

← Older revision		Revision as of 15:55, 17 December 2024
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	For those who are using version 7.1.9 or later, please go to the Help menu → Whitelist Adviser to see the specific files/folders and their paths on your computer. These are what you will whitelist (add to the exclusion list).		For those who are using version 7.1.9 or later, please go to the Help menu → Whitelist Adviser to see the specific files/folders and their paths on your computer. These are what you will whitelist (add to the exclusion list).

	If you're unable to see that in the viewer, here is a more general list:		If you're unable to see that in the viewer, here is a more general list:

Line 29:		Line 28:
	Linux: /home/[USERNAME]/.firestorm_x64/cache		Linux: /home/[USERNAME]/.firestorm_x64/cache
	NOTE: If you have moved your cache to a custom location, whitelist that.		NOTE: If you have moved your cache to a custom location, whitelist that.


	The Settings folder		The Settings folder
Line 37:		Line 37:
	Linux: /home/[USERNAME]/.firestorm_x64 (which also contains the cache)		Linux: /home/[USERNAME]/.firestorm_x64 (which also contains the cache)
	NOTE: If you have moved your settings to a custom location, whitelist that.		NOTE: If you have moved your settings to a custom location, whitelist that.


	The Chat Transcripts folder		The Chat Transcripts folder
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	Windows Users: Turn Off Microsoft Control Flow (for Firestorm)		Windows Users: Turn Off Microsoft Control Flow (for Firestorm)

	~~(New important info as of Januari 2025)~~

			(New important info as of Januari 2025)
	Microsoft's Control Flow feature is known to slow down data flow on your computer. This can seriously affect viewer performance.		Microsoft's Control Flow feature is known to slow down data flow on your computer. This can seriously affect viewer performance.

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	For the Control Flow Guard option, tick Override System Settings and Off.		For the Control Flow Guard option, tick Override System Settings and Off.
	Restart your computer.		Restart your computer.


	Whitelisting Steps for Specific AV Software		Whitelisting Steps for Specific AV Software
			How to know what antivirus you have (for Windows 10/11)
	How to know what antivirus you have (for Windows 10/11)

	Click the Start icon		Click the Start icon
	Click Settings		Click Settings
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	Click Windows Security		Click Windows Security
	Click Virus & threat protection		Click Virus & threat protection
			The antivirus software installed on your computer will be displayed in this section.

	~~The antivirus software installed on your computer will be displayed in this section.~~

	Source : https://wiki.firestormviewer.org/antivirus_whitelisting#windows_usersturn_off_microsoft_control_flow_for_firestorm		Source : https://wiki.firestormviewer.org/antivirus_whitelisting#windows_usersturn_off_microsoft_control_flow_for_firestorm

Osgridadmin at 15:53, 17 December 2024

2024-12-17T15:53:19Z

← Older revision		Revision as of 15:53, 17 December 2024
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	On Mac: the Firestorm application (normally in your Applications folder)		On Mac: the Firestorm application (normally in your Applications folder)
	On Linux: the executable files in /path/to/installation/bin/ (do-not-directly-run-firestorm-bin, dullahan_host, SLPlugin and SLVoice)		On Linux: the executable files in /path/to/installation/bin/ (do-not-directly-run-firestorm-bin, dullahan_host, SLPlugin and SLVoice)
	The cache folder

			The cache folder
	In its default location, the folder is hidden on most OSs. To find it, you will need to show hidden folders. Now you need to locate the cache folder:		In its default location, the folder is hidden on most OSs. To find it, you will need to show hidden folders. Now you need to locate the cache folder:
	Windows 64-bit: C:\Users\[USERNAME]\AppData\Local\Firestorm_x64		Windows 64-bit: C:\Users\[USERNAME]\AppData\Local\Firestorm_x64
Line 27:		Line 29:
	Linux: /home/[USERNAME]/.firestorm_x64/cache		Linux: /home/[USERNAME]/.firestorm_x64/cache
	NOTE: If you have moved your cache to a custom location, whitelist that.		NOTE: If you have moved your cache to a custom location, whitelist that.

	The Settings folder		The Settings folder
	In its default location, the folder is hidden on most OSs. To find it, you will need to show hidden folders. Now you need to locate the settings folder:		In its default location, the folder is hidden on most OSs. To find it, you will need to show hidden folders. Now you need to locate the settings folder:
Line 34:		Line 37:
	Linux: /home/[USERNAME]/.firestorm_x64 (which also contains the cache)		Linux: /home/[USERNAME]/.firestorm_x64 (which also contains the cache)
	NOTE: If you have moved your settings to a custom location, whitelist that.		NOTE: If you have moved your settings to a custom location, whitelist that.

	The Chat Transcripts folder		The Chat Transcripts folder
	In its default location, this is the same as the Settings folder. If you have relocated your chat files, then note that path.		In its default location, this is the same as the Settings folder. If you have relocated your chat files, then note that path.
Line 45:		Line 49:
	(New important info as of Januari 2025)		(New important info as of Januari 2025)

	Microsoft's Control Flow feature is known to slow down data flow on your computer. This can seriously affect viewer performance.		Microsoft's Control Flow feature is known to slow down data flow on your computer. This can seriously affect viewer performance.

	In the search box on the taskbar, type Windows Security, and then select it from the results.		In the search box on the taskbar, type Windows Security, and then select it from the results.
Line 56:		Line 60:
	Restart your computer.		Restart your computer.

	Whitelisting Steps for Specific AV Software		Whitelisting Steps for Specific AV Software

	How to know what antivirus you have (for Windows 10/11)		How to know what antivirus you have (for Windows 10/11)

Osgridadmin: Created page with "This messag eis for firestorm users with a version above 7.1.x For those who are using version 7.1.9 or later, please go to the Help menu → Whitelist Adviser to see the sp..."

2024-12-17T15:52:20Z

Created page with "This messag eis for firestorm users with a version above 7.1.x For those who are using version 7.1.9 or later, please go to the Help menu → Whitelist Adviser to see the sp..."

New page

This messag eis for firestorm users with a version above 7.1.x

For those who are using version 7.1.9 or later, please go to the Help menu → Whitelist Adviser to see the specific files/folders and their paths on your computer. These are what you will whitelist (add to the exclusion list).

If you're unable to see that in the viewer, here is a more general list:

The viewer:
On Windows the viewer install folder is by default
64-bit - C:\Program Files\Firestorm-Releasex64
32-bit - C:\Program Files\Firestorm-Release
32-bit on x64 - C:\Program Files (x86)\Firestorm-Release
Find the folder above that applies to you, and whitelist it.
Inside that same folder, whitelist all these items individually:
the viewer itself (firestorm.exe),
slplugin.exe,
slvoice.exe.
Inside the llplugin folder:
dullahan_host.exe.
You also need to add SLVoice.exe to your Firewall's Allow list
On Mac: the Firestorm application (normally in your Applications folder)
On Linux: the executable files in /path/to/installation/bin/ (do-not-directly-run-firestorm-bin, dullahan_host, SLPlugin and SLVoice)
The cache folder
In its default location, the folder is hidden on most OSs. To find it, you will need to show hidden folders. Now you need to locate the cache folder:
Windows 64-bit: C:\Users\[USERNAME]\AppData\Local\Firestorm_x64
Windows 32-bit: C:\Users\[USERNAME]\AppData\Local\Firestorm
Mac: /Users/[USERNAME]/Library/Caches/Firestorm
Linux: /home/[USERNAME]/.firestorm_x64/cache
NOTE: If you have moved your cache to a custom location, whitelist that.
The Settings folder
In its default location, the folder is hidden on most OSs. To find it, you will need to show hidden folders. Now you need to locate the settings folder:
Windows 64-bit: C:\Users\[USERNAME]\AppData\Roaming\Firestorm_x64
Windows 32-bit: C:\Users\[USERNAME]\AppData\Roaming\Firestorm
Mac: /Users/[YOUR USERNAME]/Library/Application Support/Firestorm
Linux: /home/[USERNAME]/.firestorm_x64 (which also contains the cache)
NOTE: If you have moved your settings to a custom location, whitelist that.
The Chat Transcripts folder
In its default location, this is the same as the Settings folder. If you have relocated your chat files, then note that path.

REBOOT your computer at this time.

Run the viewer to ensure that it is working correctly; do a test of search and voice to ensure that both work, checking that the respective plugins get loaded. LOG OUT of the viewer.
Re-enable your anti-virus software if you disabled it, and run the viewer again, repeating the tests above.
Windows Users: Turn Off Microsoft Control Flow (for Firestorm)

(New important info as of Januari 2025)

Microsoft's Control Flow feature is known to slow down data flow on your computer. This can seriously affect viewer performance.

In the search box on the taskbar, type Windows Security, and then select it from the results.
Select App & browser control.
Under Exploit protection, select Exploit protection settings.
Click Program settings.
Click Add Program to customize & choose the Firestorm exe.
Select Edit.
For the Control Flow Guard option, tick Override System Settings and Off.
Restart your computer.

Whitelisting Steps for Specific AV Software

How to know what antivirus you have (for Windows 10/11)

Click the Start icon
Click Settings
Click Privacy & security
Click Windows Security
Click Virus & threat protection

The antivirus software installed on your computer will be displayed in this section.

Source : https://wiki.firestormviewer.org/antivirus_whitelisting#windows_usersturn_off_microsoft_control_flow_for_firestorm